Returns & Exchanges

Any unused product can be returned within 30 days. You are responsible for return shipping.

You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.

You can email us at to initiate a return for your online purchase. Please note, you will need your order number, which can be found in your order confirmation email, and the email address used to place the online order.

Tips For Returning Your Item

Package the return shipment securely. Use the original packaging when possible. Affix the return label to the outside of the package. Please remove or cover all old labels and barcodes. You must include your order number on the outside of the box and address to:

Unshabby Chic Returns
527 Hudson St #20097
New York, NY 10014


At this time Unshabby Chic is unable to offer exchanges, but we’re working on it!

For now, you may return your original item and place a new order for the item you’d like instead. We are sorry for any inconvenience this may cause.